Are Algorithms Sapping Your Power to Choose?
Everyone’s worried about shrinking attention spans. The deeper problem is what happens to your ability to choose at all, after years of letting algorithms choose for you.
The Problem Isn’t Too Big. Your Map Is Too Small.
The Problem Isn’t Too Big. Your Map Is Too Small. Why good work keeps getting undone, and what it takes to make it stick. A senior innovation leader said something to me recently that has stayed with me. We were talking about the gap between designing for a user...
Leading From Inside The System
Most leaders in complex systems have more agency than they think, and keep using the wrong kind. This piece is about the difference between stewarding a human ecosystem and trying to architect one, and why that distinction may be the most important thing a systems-aware leader can get right.
Beyond the Platform
You have a sound platform. The logic is right. The investment is real. And still something keeps not quite working. The gap between effort and return won’t close, and the model you’ve been using to understand your business doesn’t explain why.
It’s not your platform that’s the problem. It’s what you can’t see.
The Trap of Reductive Thinking
Reductive thinking feels like good management. Cut what doesn’t justify its cost. Consolidate what overlaps. Prioritize what’s measurable. And yet the system keeps generating friction, the same problems keep returning, and something that was once vital is hollowing out.