Navigational Intelligence

Is your organization equipped to solve its hardest problem?

Most organizations are working hard on the right problem. The question is whether they're working at the right level. This takes about five minutes. What comes back will be worth it.

The wicked problem

Name a wicked problem your organization is currently trying to solve.*

Please name your wicked problem before continuing.

How difficult is this problem?*

LowHigh
3
Please move the difficulty slider before continuing.
Transactional
The day-to-day exchanges between your organization and the people you serve

How easy is it for the people you serve to interact with your organization in relation to this problem — to access what they need, when they need it?

LowHigh
3
Optional — where do interactions feel slow, manual, or needlessly complicated?
Functional / Analytic
The information flows, service rhythms, and data that tell you if the work is landing

How well does your organization track the information that actually tells you whether you're moving this problem?

LowHigh
3
Optional — are your current processes giving you the insights you need to move quickly and confidently?
Strategic
How your organization reads its environment and adapts its approach over time

How well positioned is your organization to adapt its approach as new things emerge and the system around this problem shifts?

LowHigh
3
Optional — what would it take to change course if you needed to?
Ecosystemic
The depth and quality of relationships with other organizations working in your field

How actively is your organization working with others to address this problem at its roots?

LowHigh
3
Optional — is the value exchange between your organization and others flowing, or are there places where it feels blocked?